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1. Condado Vanderbilt Hotel - Santurce
· 2547 reviews
1055 Ashford Ave, San Juan, 00907, Puerto Rico
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Brad Hogan: Went back to Playa Condado and stayed in a suite on the ocean at the Condado Vanderbilt Hotel. Five star service. The restaurants within the hotel are true three star. The cigar lounge was outstanding. Poolside bar service is top-notch. Love this location because so many restaurants and shops are within walking distance. Safe location and friendly people.Habitaciones: Stayed in an Oceanview King suite. What a great view. Those ocean views never get old.Actividades cerca de mi ubicación: Lots of shops and restaurants.Seguridad: Safe location. Walked a lot. Road bikes in the area. I never felt unsafe.Posibilidad de caminar: So many restaurants and shops are within walking distance.
Rafael Marchessi: El mejor hotel cinco estrellas en todo el área del CondadoSeguridad: El hotel con Seguridad 24 horasPosibilidad de caminar: Las facilidades quedan justo al lado de ventana al mar en el área del Condado un parque recreativo para ir a caminar y disfrutar de la vista al mar y otras facilidadesComidas y bebidas: Menú excelente buena variedad de restaurantes bebidas a escoger hay de todo tiendas disponibles y cerca de todo el área de Condado
Zarina H: ¡Superó nuestras expectativas! Todos fueron muy acogedores y serviciales. ¡Un saludo a Charles, necesitábamos mucha ayuda con los más pequeños y él fue el campeón!¡También Cesar at Spa es la persona ideal para recibir masajes!Tuvimos una gran experiencia, ¡gracias al personal!
Damaris Lopez: Breathtaking views, staff that go above and beyond for their guests, safe clean areas. Central location on Condado.Comidas y bebidas: Ola has great food and extremely courteous staff
Adrienne Manns: We had a lovely stay at Condado Vanderbilt and would definitely return. Noelia made our check-in absolutely fantastic and Francisco made our check out seamless. The pool staff was great - providing treats to guests while they enjoyed the pool. Breakfast buffet was great. In room amenities are great. All around a great place to stay and have a break from real life.
William Schneider: This was an excellent stay. Been that is my first time in Puerto Rico it was really special to stay here. The details and ammenities are everywhere in this hotel and that really took it to the next level for me. Pools are beautiful and well taken care of. Manuel from the pool was really great. I could not recommend this place enough. 10/10
Tamer Attwa: Thank you for such amazing service myself and my family had from the moment we’ve arrived to the hotel. My daughter was so happy with the gift she got from Ruben upon arrival. The young ladies at the reception were amazing. The guys outside are awesome. Coronado Vanderbilt should be my destination whenever I’m flying to Puerto Rico and I’ll recommend it to anyone going there. Thank you guys!!!!Habitaciones: Beautiful and the view was great!Actividades cerca de mi ubicación: Basically, you’re in the mid of everything!Seguridad: Hi safetyPosibilidad de caminar: Amazing for walking with the familyComidas y bebidas: Great
Nile Nelms: Very nice
Tamika Harris: Although we were during our time of grief, the hotel and staff were terrific!! From our 1st day to our last, we were treated greatly.Habitaciones: HUGE!!! BEAUTIFUL AND VERY CLEAN.Posibilidad de caminar: Great location, stores were very near by or a short walk.Comidas y bebidas: No matter where we ventured, my daughter found herself back at Tacos and Tequila 🤣
Jeff Ramsey: I looked at many Google reviews before our visit. I would like to say thanks for all your help. We met up with friends at Condado Vanderbilt to celebrate our birthdays. Let me say booking thru my AMEX Platinum card was a great deal. Breakfast buffet for two daily. Ends around 11 am daily. The value alone for the buffet for two was $100.00. Plus we were able to check in at Noon, if available. We couldn't as our room wasn't ready. Late check out at 4pm. Plust $125.00 resort credit to use for food or drink. We had a Commodore Ocean Front suite which was very nice. Two balconies. PLUS, we had our own butler. Enma, our butler was FANTASTIC!! He emailed me a few days before our trip letting us know he would be our butler and asked if we needed any help. I asked for him to help us arrange ground transportation to and from airport. NOTE, BAHIA Transportation was nice, etc. but was expensive. $110.00 to the Hotel which was about a 15 min ride. Our driver did not lift one finger to help me with my luggage, which we had two large suitcases and two carry ons. I pulled my back the day before so this wasn't good. I asked Enma after arriving to cancel our ride back and got an UBER Black to take us back at the cost of $24.00. Would recommend UBER Black for transportation. Anyway, back to hotel. The staff was so GREAT!! I mean best staff anywhere we have stayed. We have stayed at many fine hotels, Ritz, Intercontinental, Willard in DC,etc. They didn't have no in their vocabulary. When we celebrated my birthday on a Saturday, my wife reached out to Enma, our butler for help. He set up the room while we were at the pool with a bday cake, balloons, plates for charcuterie board my wife wanted to prepare, 8 champagne glasses, as well as a bottle of champagne on ice!!! I didn't see any charge either on my bill for all this. My wife wanted to tip him specifically for this occasion, so she found him and gave him a tip. Victor, working the entrance area of hotel was spectacular. Made sure to greet me by name every time we entered or left hotel. Paiulo, hostess in buffet was so great in making sure we got what we needed in the restaurant where the buffet was. Amid made spectacular omelets for us at the omelet station. Enma, our butler was very instrumental in checking in during our stay seeing how were were doing via text. Like having your own assistant. He was very helpful giving us ideas on restaurants of what we were looking for, then he would call and make our reservations for us and confirm back to me time, etc. Ropa Vieja was one of our favorites. Tayzan, Chinese, Sushi, and PR food was not great. I would not go back. Serafina, next door to CVH was awesome as well. Great walking distance to Marriott Stellaris Casino. LaConcha Casino didn't do it for us. Highly recommend the walk to Stellaris. Also, there is a market right across the street called H & R Food and Liquors that has a quite a bit of selection of liquor/beer, as well as food items and prepared food such as sandwiches prepackaged. We had a nice sub zero smaller fridge in our room as well as a nice ice maker. Nespresso type machine that uses the pods which were provided. Alto Grando was the pods of choice. The cigar lounge was quite small as I generally sat outside to smoke a cigar once in a while. Tacos and Tequila was good as well. They gave me and my wife both a margarita on the day of my birthday. The pool drinks were awesome. Condado Express was our favorite. Medalla Beer is awesome as well. Low carb with great taste. Airport Duty Free Store sells liquor, beer, and coffee on your way out so you can take home some treasures. Alto Grande coffee was our favorite. Again, CVH was spectacular stay. We want to go back again soon. Knowing what we know now, wouldn't change a thing. Was so relaxing and again, STAFF WAS SPECTACULAR!!!
2. Sheraton Old San Juan Hotel - San Juan Antiguo
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· 3944 reviews
100 C. Brumbaugh, San Juan, 00901, Puerto Rico
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allison genberg: Very nice resort. Loved the pool area! That infinity pool was so tranquil! Fun casino at night, good meeting rooms for our conference, and centrally located to so many places by a quick ride share.Actividades cerca de mi ubicación: We did not walk much. We took ride shares around the city and found it quick and easy to get to Old San Juan, restaurants or the beach.Comidas y bebidas: The Japanese restaurant was so good! Very creative sushi items!
Felix Mattei: Ubicación: 5/5
GLENDA NAZARIO: Actividades cerca de mi ubicación: Distrito T mobile, centro de convenciones y casinoPosibilidad de caminar: Amplio y acogedorComidas y bebidas: Variedad
3. La Concha Renaissance San Juan Resort - Santurce
· 4288 reviews
1077 Ashford Ave, San Juan, 00907, Puerto Rico
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Rafael Marchessi: Actividades cerca de mi ubicación: Parque recreativo ventana al mar puedes conseguir Tiendas de mantecados y otras áreas con venta de Artesanías alquiler de bicicletas y otras facilidadesPosibilidad de caminar: Está extremadamente bien localizado cerca de parques al aire libre Playa cercana restaurantes a pasos del Hotel muy buena localizaciónComidas y bebidas: Comida y bebidas muy buena Restaurant Serafina excelente me encantó piña colada rica
Victor-Luke Agbeibor: . We went on a Friday and it was packed - which was to be expected. The Casino is a typical casino. It is open 24hrs. Their goal is to keep you in there as long as possible. They do this in part by offering unlimited free drinks to anyone playing. It should be noted if you play blackjack the style is non traditional in terms of the way the dealer deals out the cards
Sab Ioan: .The hotel is quite loud, a lot of guests, the beaches are not so well organized
Luis G: A pesar de que al llegar a hacer check-in, me dijeron que la reservación habia sido cancelada sin notificación alguna, lograron acomodarme en otra habitacion con mejor vista. La habitación los alrededores del hotel los encontré muy limpio. Todo el personal fueron amables y atentos. Superó mis espectativas.Habitaciones: Espacioso, limpio y bien surtido.Actividades cerca de mi ubicación: Buenos restaurantes, playas y alquiler de kayaks y paddle boats.
4. San Juan Marriott Resort & Stellaris Casino - Santurce
· 4469 reviews
1309 Ashford Ave, San Juan, 00907, Puerto Rico
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Nicky Quillinan: I can not say enough nice things about this place… top notch service all around. The staff is super friendly and always compliments you and tells you to enjoy the day. The beach crew are THE BEST always there to set up chairs and umbrellas you. The beach was so hot they brought around ice pops and ice cold minty washcloths to cool off with. I’ve never experienced this in my life. There are also so many activities by the pool for all ages. I was here last year for 3 nights and this time 5 nights. The only bad thing I will say is there is A LOT of renovations going on right now. They are improving for the future but it was a little noise and a few inconveniences.I will def be back in the future!! Thanks all around for a great 5 nights.
Lisa Quach: Stayed in Room 1111 mid-July. The room had 2 double beds. Bathroom tub could use an upgrade but everything else was clean. The balcony was private and the oceanfront room had an amazing view. Housekeeping came everyday:For elite members, you can go next to the lobby to get water, soda, chips during the day from concierge. You can choose between points or breakfast coupon… the coupon is for the buffet at the restaurant next to the pool area. There is an omelet bar, fruits, meats & cheese, pastries, bacon, sausage, quinoa, scrambled eggs, smoked salmon, and some other things… it’s not like an all-inclusive resort breakfast but it was not bad at all. Included mimosas. On Friday night, there was also a cocktail hour event for elite members in the lobby/bar. They provided small items as sliders and desserts. Parking for elite members is also reduced. The valet parking guys are soooo nice!They have a schedule of events such as movie night or s’mores…The staff was wonderful. They gave me a small bottle of wine in a gift bag when I mentioned it was my birthday.The casino bar is open until 3am and Angel is one of the best bartenders ever. Makes a really good Miami Vice too! They will give you $30 “match” coupon… go to service desk and they’ll give you what looks like Monopoly money and you can use with your cash to make a bet… gotta spend money to make money.Location: nearby restaurants… there’s a variety within walking distance… for late night, dulce la vida and the spot next door is open until 4am… there is also a Walgreens and 24hour store next the hotel so you can always buy what you need… including liquor. They stop selling liquor at 2am!There are people on the beach to set up chairs for you. You can order food and they’ll bring it to you. Card or Room charge only. There’s also a guy who sells these pineapple slush things inside a pineapple, it’s $20 with liquor and completely worth it!!!Would only stay here if I came back to PR.
CHEVY CHARLIE: Primera vez en P.R. Celebrando 30 años con mi Hermosa Reina, pasamos un tiempo fabuloso, el SVC fue excelente, el acceso a la playa fue increíble con protección de seguridad, lo cual fue bueno ver que tenían todas las comodidades que se publicaron... Solo 1 inconveniente Registro RETRASADO . Pero definitivamente volveremos a visitarlo.
Brandon Cleaver: Outstanding experience. The staff was completely awesome. There were a few minor things that came up. But was well overlooked. I wish I remembered everyone’s name who helped. My only complaint was eating outside for breakfast, was a bad experience especially for the price, but they have a bakery inside which I do recommend. They gave us an oceanfront upgrade. That was very much appreciated. Overall amazing experience. One thing that is undeniable was the housekeeping service was outstanding. Absolute kudos to the housekeeping team. The hotel felt very clean and safe!
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5. Decanter Hotel - San Juan Antiguo
· 196 reviews
106 C. San José, San Juan, 00901, Puerto Rico
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Michelle Day: room was clean,no hair lingering in shower or on the pillows,it was a small toothpaste ring on sink, but I cleaned it, the temperature in the room was cold and great for the weather it was outside, I slept well, which I don't do much, and it is close to the port ,so I'm happyHabitaciones: clean
Ashley: Our first night we were in room 103, on the first floor located next to the elevator and facing the interior courtyard. The room had a small window to the outside courtyard but the window did not have glass, only a plastic barrier. Unfortunately the room’s location and the window allowed noise in the lobby/elevator to enter our room. For us personally, it was just a bit too noisy. However, we asked if there were any other rooms available and they were able to upgrade us to a suite with a small fee. At first they weren’t sure if this suite would be available but they worked hard to set it up for us so we could switch. They were extremely kind and the new room was much quieter. It had a beautiful terrace and a clean, spacious bathroom. The suite was under the bar but we didn’t hear it at all. Both rooms we stayed in were clean with great air conditioning and fans. The staff were helpful and friendly. We would definitely stay here again in a suite. The way the employees understood and accommodated us was wonderful and I would definitely recommend this hotel to others! The noise level was a just matter of personal preference and if you like a quieter space, then a suite may be better for you.
Hollie Cost: This quaint hotel off the beaten path in Old San Juan provides visitors with a homey yet pampered experience. The decor and art is exquisite and the staff could not be any kinder or more professional. Everyone was so incredibly helpful, especially after we had a challenging experience with our previous Airbnb. Yvette was particularly gracious as she provided us with the finest dining recommendation we had during our trip and provided our reservation. We will be back!
Rigo Sarellano-Haros (Riggs): Small hotel located in the best place in Old San Juan. From here you can walk anywhere. Entertainment within walking distance. No swimming pool or many amenities. All the services were great every person we encountered at the front desk was so pleasant and courteous, our room was spacious and clean has a mini fridge, 2 tvs , micro and coffee maker.
Felix R Rodriguez Leon Rodriguez: Excellent Hotel!Aspectos destacados del hotel Romántico y Tranquilo …
Georgia Louise W: had two balcony suites that connected to each other and they were very spacious clean and nice King size beds. We did not know initially we had adjoining suites but we loved it. This would also be great for 2 families.Be mindful you are in the middle of all the action so if you are a light sleeper you may have a long night Lol. But once the bars closed it was very peaceful.Bathrooms were spacious with large showers.This hotel also has a great roof top deck and and bar and they serve food. Drinks were very good.We would definitely stay here again and highly recommend it.Posibilidad de caminar: You can easily walk to all the shopping, restaurants, plaza etc. The location is excellent 👌🏾💯. Bring good walking shoes, you will need it.
Douglas Short: We stayed three nights before our cruise and was very pleased. Stayed in the terrace suite and it was very spacious, clean and with a large balcony. Loved everything about the Decanter. Such a nice building in the heart of it all, night life and restaurants etc.. The staff made us feel very welcoming and was outstanding. We have found are San Juan hotel and will be back next year.